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Return Hell with a Monstrous Customer




From u/TheBugMonster, Tales From Retail:

Today I had a customer return a package of arrowheads, normally never a big deal. But said customer had left this package of very sharp arrowheads opened in the bag. Now I didn't know the package was open, and that one of the arrow heads had come loose, but these things are razor sharp on 3 sides with a nasty point.

Now i had a line building, so i was doing returns just a bit quicker than usual. I reached into the bag, grabbed the first unopened packages of arrowheads, 2 of em, reached in a 2nd time and grabbed the last package, ran my fingers over a very sharp edge, and reflexively jerked my arm back out of the bag. When i jerked my arm out of the bag, the arrowhead that was sticking out of the package jabbed my palm, and slit my palm open, it cut from middle of my palm, to tip of my middle finger.

So I'm sitting here looking at my hand in shock, when the customer says:

If you werent in such a rush, your hand wouldnt be cut open right now would it

Customer behind him took my defense and started bad mouthing him in every way. Meanwhile my hand is bleeding profusely all over the counter. Coworker comes over, sees my hand, radios my manager and back we go, leaving like 15 customers waiting in line.

I got a bad survey for being such a "shit associate", and also a few kind parting words from the guy who returned the arrowheads.

Called me an idiot for his mistake, said i got what i deserved for being in such a rush, and then blamed me for the other customers basically shit talking him out of the store. Also said i would be hearing from his lawyer for "spreading a biological hazard on everything"

Typing this up while I'm looking at the 28 stitches in my hand. Its been a great day :(






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