From u/thisisaflawedprocess Tales From Retail:

I work in a small hobby shop that sells drones, RC units, etc., and we get a fairly... eccentric clientele. Of particular note is this older woman who came in and bought a really expensive drone for her "grandson", though we suspected she was actually trying to use it to spy on an active military base from the brief conversation we had.

Anyway, she comes in 2 or 3 days after she bought the thing demanding a refund. Being a smaller shop, we only offer refunds and exchanges for manufacturing defects or something we screwed up. This was neither. Apparently her neighbor didn't like the fact that her "grandson" was flying the drone too close to their window and then telling them to get bent when they said something. So they shot it down. I politely inform her that we can't offer a refund because the dummy didn't respect her neighbors.

But it was malfunctioning before that! Look. I kept a log of the issues!

I look at her log, and I notice that all the dates are from later this month. September 22, 23, and 24, 2018. I mention this to her and she drops the classic busted customer line:

Are you calling me a liar?

Well, as you can imagine, I absolutely was calling her a liar, seeing as I caught her with empirical evidence in midlie, but Customer Service and all that. I just suggested that she confused the dates, but that it didn't matter since she didn't take it in before somebody literally shot it out of the air. She is not pleased. Long, melodramatic sighs and disappointed head shaking abound.

Well, I guess this is the society we live in now. Stores are stealing money from old ladies and the world is burning to the ground.

With that, she left. I assume to get into her Delorean and try to track down the Doc in the old west.

Friggin' lunatics, man.

--u/thisisaflawedprocess