This story is from when I used to work at a clothing store a few years ago. Here is some background: the store I worked at specialized in business attire. It was part of a larger chain that also has sister stores under the same umbrella company.
It was late fall and I was working the floor, folding clothing, helping customers, etc. An older woman riding an electric scooter drives in. I'll call her SL for scooter lady. I'll be me.
SL: drives up to me TANK TOPS.
Me: Hi there! You need help finding tank tops?
SL: TANK TOPS.
Me: Uh, okay. Of course! What kind of tank tops are you looking for?
SL: TANK TOPS.
Me: Okay.... lets see what I can find for you.
The store layout is in such a way that items are placed sporadically throughout the store (based on seasonal trends and colour, not by item style. Because of this I have to search every inch of the store to find different tank tops.
Me: Do you have a colour preference?
SL: I JUST WANT TANK TOPS.
Me: Okay, what about this one? holds up blue tank top.
SL: No, WHAT ELSE DO YOU HAVE?
I proceeded to take her around the store and show her all the various options we had. With each top I showed her she said no and got increasingly more irritated. Finally we seemed to have run out of options.
Me: Unfortunately Ma'am, those are all the tank top options.
SL: BUT YOU NEVER SHOWED ME THE TABLE! WHERE IS YOUR TANK TOP TABLE??
Me: extremely confused I'm sorry ma'am? What table?
SL: THE LAST TIME I WAS IN YOU HAD A TABLE OF TANK TOPS. I WANT YOU TO TAKE ME TO THAT TABLE!
I finally realized what she was talking about. THREE months before, in summer, we had a display table with all of our tank tops on it. We change the displays once a week.
I try to explain this to her as politely as possible but she isn't having it.
SL: WHAT DO YOU MEAN YOU DON'T HAVE A TANK TOP TABLE. I SAW IT IN AUGUST. I WANT TANK TOPS.
Me: I'm sorry Ma'am, again, that was an old display. I showed you all the tank top options we had.
SL: WHAT ARE THEY EVEN PAYING YOU FOR???? THIS IS RIDICULOUS, I'M GOING TO Sister store's name_.
Me: Alright ma'am, have a wonderful day!
TLDR: Rude woman gets angry because we don't have the same tank top display that we did three months prior.