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Tech Support Hell: This Is Gonna Be A Long Call...


Call center 1From RHUer

Tech Support: "I need you to click on the 'Start' button."

Customer: "Where is that?"

Tech Support: "It's on the bottom left hand corner of your screen."

Customer: "..."

Tech Support: "Did you find it?"

Customer: "Ahhh.... No. I don't see it."

Tech Support: "Look closely at your screen. In the bottom...left...corner."

Customer: "I don't see it. I only see button that says 'Control'."

Tech Support: "No ma'am, that's on the keyboard. The 'Start' button is on the bottom left corner of your screen. You know, the monitor. The thing that looks like a TV."

Customer: "Aaahhhh, yes!!! Ok."

Tech Support: "..."

Customer: "..."

Tech Support: "Well, did you find it?"

Customer: "No. I still only see 'Control'."





Been there, done that, ate the keyboard from frustration. Trying to figure out what version of windows this derp has, because half the company has 2000 and half has XP, so I asked what color the start button at the bottom left of the screen was.

"How am I supposed to know that?!"

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