This is Redheadactress. When I read the story of the person who worked for *Smosh Mess for Less* I knew I had to post. Unfortunately, I also work for Smosh Mess for Less.
And I hate it.
In fact I am currently attending bartending school so I can get away from this crap job. The assistant manager was a racist sexist prick and the coworkers are backstabbers and talk a lot of bullshit in Spanish and think the poor saps who don't speak Spanish can't understand what they are saying. (Boy are they soooo wrong about that) I had been passed over for a promotion I long deserved, but what-the-fuck-ever. I have stopped caring now.
Well recently we had a switch in Assistant Managers and she doesn't take anyone's bullshit so its been a bit better.
But the customers have been worse and worse.
I was doing customer service one night when a woman with three kids comes up, an older girl, a boy around 8, and an infant in a stroller.
The little boy wanted to pay for his toys separately, two WWF action figures, that were 4.99 each. He only had enough money to buy one, in which hearing the news, sat in the middle of the walkway and bawled for 20 minutes.
In the meantime I have other customers who want to check out, my other cashier is on lunch, and the only other person is in the fitting room who can't leave as my manager is doing interviews. (Oh yes, I have been asking for full time and keep getting turned down, but we can hire other people, that's so fucking intelligent!)
So I tell the mother I have to suspend the transaction and take the other people while she gets her son in order. She screams at me for being a racist. (WTF?)
So she gets her son up off the floor and he pays for his one item. However, as I am putting the money in the drawer and getting out the change, I notice both items are gone.
Me: "Can I please have the other figure back?"
Mother: "Now you're accusing my son of stealing?"
Me: "If he took both action figures, yes ma'am I am. He only paid for one."
Mother: "Jimmy, give back the other one, the mean lady won't let you have it."
Me: *thinking* WTF lady!
The child throws the figure at me then goes running outside the door.
I should note that our store is in the middle of a town center where there are other stores and lots of traffic.
He almost got hit twice.
Me: "Ma'am your child almost got hit."
Mother: "He will be fine!"
Me: "Please go get your son."
Mother: "You telling me how to raise my children?"
Me: "NO! I am simply telling you that your son could get very hurt."
Mother: "And it would be your fault for accusing him of stealing, you c**t!"
Me: "If you say so!"
Mother: "The customer is always right, I pay your wages! I am never coming back again."
Me: "Ok, have a nice day!" (transaction done).
The other customers in line applauded me for handling the situation with dignity. I apologized for the wait several times. A minute later we hear a crash.
The son that was playing in the middle of the street was hit by a car.
Good thing the car was only going 15 miles an hour at the most, so all he got was a few scratches and bruises, no serious damages.
My manager has appeared at this point and I explain what is going on.
The whole thing was caught on security camera (not the accident) so she believed me.
The woman then proceeds to yell at the driver that the reason he was playing in
traffic was because I accused her son of stealing...right...
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