Gross Return Hell: The Leggings
I used to work at a discount clothes store a long time ago. There are many stories I could share about this place, but this one was the absolute worst...
A lady came up with a pair of leggings she wanted to return. She had the receipt.
Wonderful, I thought, this will be quick and easy.
Oh gods how the jinx struck.
She plops a plastic bag on the counter, presumably containing the leggings in question. Well, the combination of force from the plop and the movement of air proceeds to make the bag floof open.
Oh. My God. THE STENCH!
I am blasted by the smell so powerfully that I actually rear back. I use the end of a pen to creep the bag open a smidgen, partly to verify that it really was the bag and not just a Silent But Deadly Fart from one of our patrons and partly because I couldn't believe what she was obviously trying to do.
Nope! The leggings have indeed been soiled.
Me: "I'm sorry ma'am, but we cannot return these."
Woman: "But I don't want them anymore!"
Me: "And what the hell makes you think we do?! We're not paid enough to handle bodily fluids, ma'am. And these are most definitely stained with fluid feces."
She demands my manager.
My manager is the next register over. He doesn't even LOOK at her. "Ma'am, I can smell them from here. We're not taking them back. Throw them out, or wash them yourself; I don't care. But you are NOT getting money back for them."
The woman stormed out with her leggings.
Me, to manager: "Sorry for saying 'hell' on the floor."
Manager: "I didn't hear a damn thing."
I gave a little chuckle, and went back to ringing up customers.
--RHUer
Read more Gross Retail Hell stories here!
Good boss, have a cookie🍪.
Posted by: paganduck | Wednesday, October 10, 2018 at 10:53 PM