I work in a tanning salon, for the latter half of the summer we've been closed on Sundays cause its just been way too slow. We've had a "closed on Sundays until further notice" sign on the door the whole time as well as changed the hours sign to say Sunday-closed. I had an older couple come in, and right after I greet them with my smiling face I can see the anger.. "We came here yesterday and you were closed! Theres nothing that says CLOSED either." "Yes sir, we are closed on Sundays!". "Well I just wanna know what we can get for our lost time!".
At this point I am thinking that somehow he thinks he lost tanning minutes off his account somehow like thinking they expired or something?- so I'm like "Oh you didn't lose anything you still have X minutes on your account!".
"Excuse me? You don't think that the time we WASTED, to come here to get tanned, which is WHAT YOU OFFER? ISNT IT? Is worth ANYTHING? We just want to be reimbursed for our time."
why why why are people like this lol