Amusing Reviews: You Know This Will Be, And Has Been, Used For Pure Evil
Our Restaurant Decided To Honor Robin Williams

Nursing Hell: Asshat Patients

 

OCTOCAROL 113

From PyschRN, February 2010:

First of all, I LOVE this site!!  It makes me remember my days of Restaurant Waitress Hell at a certain restaurant whose name includes a color and a large crustacean. 

I now work as a Registered Nurse. THAT has its own brand of HELL. For some reason hospitals have now begun pushing the 'customer service' aspect of a visit to the hospital. 

They have gone so far as to give nurses SCRIPTS containing exactly what they want RNs to say to these 'customers'...things like 'Is there anything else I can get for you?  I have the time.' 

Now I don't know about you, but if someone said that to me EVERY hour for 3 days, I'd probably shoot them (or myself). 

I thought I'd gotten away from such nonsense when I took my job as a clinic nurse in a county mental health clinic (my specialty is psychiatric nursing...a whole other story). I adore most of my patients, but we get some real asshats.

To top that off, every SINGLE one of our patients is on welfare, and 99.9% of them have 'entitlement syndrome'.

Anyhow one day, I had the following encounter with a patient over the phone:

Me: Hi, this is PsychRN, can I help you?
 
Patient (Pt):  I need my Xanax script called in early. I'm going to California because my dad died and the pharmacist says I need an override from you to get it filled.
 
Me:  Sorry to hear your dad died. Really all I can do is call in the prescription for you but it's up to your (state-run) insurance as to whether they'll pay early or not. What's your name?
 
Pt:  Just CALL IT IN! GODDAMN!  I don't care what you have to do.  My dad is DEAD. *huff*  *male voice in background says 'shut UP!'
 
Me:  (starting to get suspicious)...Hey!  This story sounds familiar...are you X?  Because if you are, you must have more than one dad because you called with this same story about 6 months ago! And if you are X, there's no WAY I'm calling it in early for you.
 
Pt:  FUCK YOU, BITCH!  *click*
 
Me:  *giggles and goes back to charting*
 
Ah, the stories I could tell! The asshats really hate getting transferred to me because 1) Most of them know me and they know I won't take shit off ANYBODY ,2)  Try as they might, they just can't make me MAD! haha and 3) I can smell bullshit a MILE away...if the story is bogus, then SORRY! NO EARLY XANAX FOR YOU! 
 
--your friendly PsychRN

 

 

 

 

Comments

Verify your Comment

Previewing your Comment

This is only a preview. Your comment has not yet been posted.

Working...
Your comment could not be posted. Error type:
Your comment has been posted. Post another comment

The letters and numbers you entered did not match the image. Please try again.

As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.

Having trouble reading this image? View an alternate.

Working...

Post a comment

Your Information

(Name is required. Email address will not be displayed with the comment.)