English is Hard at This Safeway
Customer Rejects: Rocky Road on the Edge

Piggy Shopper Hell: Petty Revenge Over Abandoned Items


Piggy shoppersFrom Katie

As a cashier, piggy customers are a real pet peeve of mine:

I can't count the times that the custy will SEE me looking at them, and instead of handing me an item and saying "I don't want this," they will still cram it in the magazine rack, or toss it on a shelf.

When I do see it, I usually say, "I can take that for you."

Most often times, I am ignored. If I am, I take great pleasure in performing some petty revenge:

I will saunter slowly out to where they put the item, and pick it up ...and just smile at them. "Oh, sorry, I guess you didn't hear me. I guess you have to wait for me to get back to my register now."

Then I saunter slowly back, peruse the item with an expression of deep thoughtfulness, and then bend down and slowly, gently tuck it into the go back bin I have under the register.

Then I smile cheerfully, "Sorry about the wait, but I am required to keep my register area tidy. So when things are out of order, I have to clean it up. I'm sure you can understand why people who just... shove things into random places can be SUCH a pain for those who are in a hurry!"

A lot of people get red faced and quiet after that.

Only once did someone have the balls to tell me that I could have waited until I had a free moment.

I gave them a huge smile and said, "I DID have a free moment, and I could have taken the item and saved time if the item had been handed to me when I asked for it."





Heh, nice. :D I'd pulled some pants out of the bottom of a stack once, because they were the size I needed, and another pair unfolded. I picked them up and the nearby lady started toward me, but by the time she got close enough to say anything I'd refolded them (correctly) and put them back, so the pile looked untouched, and I thought she was going to hug me.


Very Clever. I'm going to have to try that next time I get stuck ringing up a customer like that.

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