Signage Slip-Ups: Sketchy Sale
Customer Rejects: Must have been the eyes on that Milk-bone box that said Doggo comes First!

Newbie Narratives: The Language Barrier


This story was originally posted on November 26, 2009


Carolanne argh 1From Chicken Flinger

So I recently got a job at a well known fast food chicken place.

I can leave it up to you to decide which one.

I was working the lobby cash register the other night and we were experiencing a rush. You can see where this is going, right?

So, of course, at the beginning of the line is a man who seems to speak no language whatsoever (no, he was not deaf, he just didn't seem to have a comprehending of any language we tried speaking to him).

He kept pointing at the menu, saying he wanted "that".

Me: Which one?

Him: That. *points*

Me: Where?

Him: One on the bottom. *points again for emphasis*

Me: The 4-piece individual meal?

Him: Yessss!

Jason ArghMe: Original, extra crispy...?

Him: No no no, I just want chicken.

Me: *hits original just to save time* What else can I get for you tonight?

Him: I want that one too. *points above my head*

Me: You want the football box? Which one? We have 5 different kinds.

Him: No no no, I just want that one.

Me: Yes, but which one are you pointing to?

Him: At the top!!

Me: Okay, do you want that in original, extra crispy or grilled?

Him: No no no, I just want chicken! Like in picture!!

Me: *looking up I notice the picture is grilled, so I put that in my computer. as I review his order...* So I have a 4-piece original with mashed potatoes and coleslaw and a football box with mashed potatoes and coleslaw?

Him: I never order a 4-piece! I just want that! THAT! *points violently*

Me: The PICTURE? You want what's in the PICTURE? *he nods* The family meal or the individual meal?

Him: ONE AT BOTTOM. I want exactly like picture!

Freddy frustration 1Me: Okay, so that's a TWO PIECE ORIGINAL with mashed potatoes and coleslaw-

Him: But I want the SALAD in the PICTURE!

Me: That's coleslaw sir.

Him: Fine, give that.

Me: TWO PIECE ORIGINAL with mashed potatoes and COLESLAW and a football box with TWO PIECES GRILLED chicken with potato wedges and COLESLAW. Anything else for you tonight?

Him: I got the one in picture? I only want one in picture! *points again* What is the two piece?

Me: *resisting the urge to walk into the fryer and put my head in it* Yes sir, you got the one in the picture. The one in the picture is the TWO PIECE. Anything else for you tonight?

Him: No that all. *pauses* I got one in picture?

I've only been working this job for about 3 weeks and this was the first truly frustrating customer I've had to date. We spoke to him in a couple of languages and he seemed to understand none of them!

I'm sure I will have more tales from the fryer in time!

Greasily yours,

--Chicken Flinger


 read more Fast Food Hell here

read more Newbie Narratives here







Verify your Comment

Previewing your Comment

This is only a preview. Your comment has not yet been posted.

Your comment could not be posted. Error type:
Your comment has been posted. Post another comment

The letters and numbers you entered did not match the image. Please try again.

As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.

Having trouble reading this image? View an alternate.


Post a comment

Your Information

(Name is required. Email address will not be displayed with the comment.)