This story was originally posted on May 31, 2010
Hey RHU! I'm yet another long-time reader, first-time poster. Call me High Flyer- I work as a clerk in an airport, been doing it for 8 years. Not exactly retail, but sooo many nasty-ass custys! I totally sympathize :(
I just wanted to tell you about this former co-worker of mine, let's just call her Bitchella.
Bitchella was AWFUL. Never on time, took breaks whenever the going got tough, and had ZERO people skills. (We all know one, right?) That's what finally got her fired! Lemme tell you a story.
Once, last summer, I was working the red-eye shift with Bitchella. A flight to Philly got canceled, so all the commuters and tourists were waiting in line to get help about what to do.
There's a girl, maybe 15, and her mom, waiting patiently in line. They are perfect- mom's reading, daughter's listening to music and chatting with the other travelers.
The going was SLOW (my company's cheap-ass computers have ancient software and NO memory), so I was happy at how well everyone was waiting.
Then Bitchella decides to go on break- with maybe 10 people, including families with small children, in line (I'm talking 5 in the morning! It was early!!).
So as she's walking away, the nice mom with the book snags her and asks what she should do, because her daughter's flight leaves in an hour and she's an unaccompanied minor.
Half an hour later, she returns, and the woman and her daughter go right up to her and tell her the deal. Unaccompanied minor, like I said, and those take time, let me tell you. And now the flight leaves in half an hour.
Bitchella tells them it can't be done and why didn't you put yourself forward sooner, these people trying to get to Philly can wait while you get sorted out!
The mom reiterates what Bitchella told her, and asks if anything can possibly be done, her daughter needs to get to wherever she was going.
Bitchella, instead of being polite and trying to actually HELP this poor woman, starts telling her off for not having the common sense to ask for help.
The mom repeats that Bitchella told her to wait her turn, Bitchella claims she never said that (I heard her say it, folks, and I'm the immediate superior. Dumb as a doorknob, this one).
At this point the girl is in tears, the mom and Bitchella are arguing, and everyone's having a bad day. Jason 008
I intervene, help the mom as best I can (putting her on the next available flight+upgrading her seat free, as per regulations), and send them on their way, daughter still sniffling.
At this point, you'd think Bitchella, having failed to apologize to either mother or daughter, would apologize to me, right?
Nope. True to form she starts with the next customer, bitching under her breath about 'pushy moms and princess daughters' and the like.
Not 3 minutes later, the mom comes back in, and marches up to my desk as I finish with another family. She asks for Bitchella's name, which I give her, and when I ask why she tells me, "So I can put it in my letter of complaint!"
Good for you, lady. You were the last straw that got Bitchella fired. You have my thanks.
So, story time is over. What did you think? Tell me about your Bitchella coworkers!
Read more Douchebag Coworker stories Here!