Had another heavenspawn at the registers the other day at my Thrift Store. She's with her parents and buying a few toys.
Now, it's the end of the day, so we're all tired, and just want people to go home. But when this kid comes up, I pull it together. She has a pouch full of loose change (normally that's a bit of an 'oof' for most cashiers) and she wants to buy the playset she found.
Her total is $2.50, and she proudly spreads approximately $0.15 on the counter.
Kid: "Here you go, $15."
I can feel some amusement roll through me, but I refrain from laughing. She's young, still learning, and hasn't sorted out the difference between cents and dollars yet. Best not to make her feel self conscious about her mistake.
It's all good though, her parents are right there and start to help her in that respect.
Soon a fist full of change is on my counter, as they start to help her figure it out, reminding her that $0.15 is the same as 15 pennies, and the total is $2.50, so she needs a bit more than she has out.
I step in and count the change, out loud, in front of her. She may or may not have a big enough grasp of money to keep up with fast counting, so I do it slowly. We make it through some quarters, but also nickels, dimes and pennies. I balance it, because I have to count this out in less than five minutes, so I don't want ALL pennies, or all dimes, etc.
I take the right amount, and let her put the excess change back in her pouch.
I got thanked by both of her parents for being so good about it and for being patient with her. Apparently she'd been saving up her change and this was her first "big" purchase.
I thank them back for bringing up such a good customer, and they head out into the night with the playset.
I was tired and done with customer service for the day... buuut that ended the night on a good note, so I felt better about humanity, just a little.
I saw that folks are wondering where I'll move once RHU shutters its inbox. The answer is... Well, I'll probably post my stories in RHU Facebook. If you're not already a member, you may want to apply. There are a few small requirements to get in though.
This also means that I'll be dropping my moniker, and you'll know who I am. I'm okay with this, and when the time comes, I hope to see you all there!
--Puppies In Prada