Today I worked a short shift at my own slice of McHell. I'm one of the very few people who speak English as a first language and without an accent (I sound very flat with and I don't use slang, it's irrelevant but just telling you) so I get put in back cash for drive thru a lot. My restaurant has a rule that you can only have one order per vehicle in the drive thru, if we do otherwise we could be potentially written up.
Incoming Miss Bitch. It had been about an hour since I got there, no one has really annoyed me yet which is a good thing because I get annoyed easily in drive thru. I live up in the more northern part of Canada, I am full blood native/first nation/indian whatever you want to call it. My "people" still annoy the SHIT out of me because they're stupid and expect everyone to kiss their asses.
Suddenly there's a beep in my ear, que "Hi! Welcome to McHells can I take your order?"
I don't get a response, just some muffled talking into a cell phone for a good minute and a half. I don't know if there's a line and I can't tell if she's ever going to order.
Finally I hear "Hold on I'm getting food," and she places an order. And then she says "That's one order and now I'm going to place another one." I turn off the mic for a breath and say, "I'm sorry for the inconvenience but I can only take one order per vehicle in the drive thru."
And the screeching. Miss Bitch takes it upon herself to tell me how ridiculous that notion is, that she NEEDED to place two orders and how I was inconveniencing her and eating up her precious time.
At this point, my manager who is on the other end tells her, "The crew members do not make the rules we just have to follow them and if you need to make multiple orders come inside or go around again because there is nothing we can do." She decides to just make one order, after racking up our drive thru time to seven minutes and leaves.
I sighed and got ready to put on my fake smile for the next person to come thru, I hate working drive thru. May all your custies be intelligent.
--Screaming Off Key
Read more Mchell stories here
and we have a category just for Drive Thru Hell here