Closing Time Nightmares: *Strange Hand Motions*

 

Closed bitchFrom nekoyasha, TalesFromRetail

The store I work at closes at 11PM, 10PM on Sundays. This story took place a few days ago on a day that wasn't Sunday.

Everyone had finished up, clocked out, and was waiting to be let out. Once the store is closed and all the customers are gone, all doors are locked and the alarm is turned on. So when we having a closing shift, we have to wait, generally at the front entrance, for the alarm to be turned off and a side door at the front entrance to be unlocked.

This night was no different, there was about six of us waiting at the front doors waiting for the manager to let us out, about 11:25PM. We were chatting about something when one of my co-workers pipes up.

Co-Worker: "What is that guy doing?"

We all turn to where he is looking and see a guy outside looking at us, making weird hand and head motions. Nodding his head, doing the slicing of the head, and other motions which I didn't recognize or understand.

Another important detail: The doors have a line of carts going across the entrance and exit, blocking them. (Clearly we're closed)

We all look at this guy for a few seconds in utter confusion.

Me: "Uuuh, we're closed." I said loudly so it can be heard through the glass

Guy: Grumbles and turns around "That is what I was asking.."

We turn to each other and laugh.

Me: "What did he think we were all doing? Waiting around to welcome customers into the store?"

--nekoyasha

 


Closing Time Nightmares: Gate Crawler

 

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From  u/aTinyFly, Tales From Retail:

We have these electric gates which uses a mechanism to pull them down, you operate it with your key. The mechanism itself is on the outside of the shop, meaning you have to leave the gates a bit open while you're closing up. I am very short, around 160 cm, so I can pull them down fairly far and easily crouch my way in without problem.
The store is also extremely small, so I can hear more or less everything from the backroom.

So, I had closed up shop, counted the register and celaned up, it's 20 minutes after close. All I had to do was to go into the backroom and change so I could go home. While I was standing there minding my own business, in the middle of changing my tank top I hear a very distinct "Excuse me? Excuse me!". I was shocked- it sounded like it came from within the store! But it couldn't be, the gates were pulled down. I just stood there for a moment processing, then I heard it again. I threw on my other tank top and my jacket and slowly made my way to the door. Right there, in the middle of his tiny freaking shop stood a TALL A** MAN, at least 180 cm. I just stared at him in shock and disbelief. Remember, I am 160 and I crouch my way in, this man must have more or less crawled his way in!

Tall man: "Oh hey! Have you closed the register or can I buy somehing?". I mean what?

Me: "Uuuh.. Uh no, it's closed, it's been closed for the past 20 minutes..."

Tall man: "I see. Well, I see what I want on the shelf right there..."

He then points to it and there's a brief pause, I guess my stare got a bit on the pissed side because he suddenly said "but I'll come back" and then, as fast as he had appeared, he scurried to leave. It was not gracious at all, let me tell ya.

I just don't understand the thought-process he had. The gate was down, he was struggling to even leave under it so why he thought it was a good idea to enter when the gate so far down is beyond me. In hindsight I wish I had just told him something like "Dude, you need to leave now, why did you think this was gonna work for you?", but I would never have believed someone would actually do this in a store that's obviously closed. Sheeeesh

--u/aTinyFly

 

 

 

 

 


Closing Time Nightmares: You can leave or we can call the police your choice

 

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From u/PFSDonut Tales From Retail: 

Me and the supervisor for the night crew were closing the other night and an old man came through the door with a shopping cart along with a fan (in its original box) that we sell. He slowly walked in front of us to make sure that we noticed that he had came in with the product and then proceeded to rush towards the back of the store. We thought it was suspicious and continued to watch him through the security mirrors and saw him look left and right down the aisles and quickly switched the box that he brought in with a different box on the shelf and slowly wandered around the store. My supervisor goes to check the box that he had dropped off and it was completely empty and knew that he’s going to try and make a “return without a receipt” so that we would decline him and he’d walk out Scott free with a new item. We then thought it’d be super funny to bring the empty box to the front and hid it behind the register as we wait for him to pull off his grand heist. 10 minutes later he comes to the front and this is how the conversation went:

Me: Hello sir how are you doing today?

Old man thief: Good good, hey I brought this in you two saw me right? I’d like to return this item since it’s not working but I unfortunately do not have my receipt is that alright?

Supervisor: Unfortunately sir because you do not have a receipt, we’re not allowed to make the return I’m afraid I can’t do it I’m sorry.

Old man thief: Oh it’s alright I understand I’ll just be on my way then!

Supervisor: By the way sir, you said you brought that in correct?

Old man thief: Why yes I did you saw me didn’t you? I brought it in

Supervisor: Are you sure you didn’t...bring this one in?

-pulls the gigantic box from under the register-

Me and Supervisor: -smug grins on our faces-

Old man thief: -shocked look on his face- What’s that?

Supervisor: You know what this is

Old man thief: No I don’t this is very unprofessional how you’re accusing me

Supervisor: You can lie all you want, we both saw you, and we have it on camera so you can either get out and not come back or keep up the charade and we’ll just call the police and show them the video.

Old man thief: Oh well I suppose I’m leaving then -leaves everything behind and ran off quicker than Usain Bolt-

--u/PFSDonut

 

 

 

 


Retail Hell Memories: Dorothy Clicks Her Heels And Says GTFO (Again)

 

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From  u/MajorTomsHelmet  Tales From Retail:

Several years ago I was working the closing shift at a clothing store. We were open until 9pm and I was in the process of closing the door at 9:05 when it was CAUGHT by three 60-something women that said

"We know what we are after."

I foolishly believed them. They came in, filled their arms with clothes and went to the fitting rooms.

( For reference, I was wearing a black dress with red heels)

At 9:15, I went to the fitting rooms to ask them if they were ready to check out, as we had closed at 9 and they said they knew what they were after.

I was met with "We will be done when we are done, don't worry!

Have you ever felt anger so hard that your scalp is tingling and your vision tunnels and everything goes black? YEAHHH....

Against everything I had been taught about customer service, it bubbled out of me before I could stop it...

" Ladies, you have 10 minutes to decide what you need before the police department is called by ADT. When they respond, you will be charged a $1500 false alarm fee. It is our responsibility to see that we have set the alarm by 9:30, the silent alarm will trip and they will be here by 9:35. There is nothing I can do to stop this procedure."

The fitting rooms cleared in 5 minutes, they bought and left...all by 9:23 with MANY apologies.

My two coworkers came to me after the door was locked and asked why they were never told about that policy.

"Hmmm..interesting, because I just made it up.

(Told my manager about this, she had received a call early the next day from a lady that said "Dorothy with the red shoes" helped her and she saved her SO much money and she was sorry she kept us")

When I see her, now, she STILL laughs about this story.

--u/MajorTomsHelmet

 

 

 


Closing Time Nightmares: No Jalapeno Bread for You

 

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From u/Scar_of_Talon Tales From Retail:

At this store, the deli closes at 10 and we must leave by 11 (the store itself closes at midnight). This lady comes by at around 10:45 demanding that we tell her where the bakery people are. JL is for Jalapeno Lady, T is for my coworker.

JL: Where are all the bakery people!?

Me: I'm sorry ma'am but I believe they have left already

(Bakery leaves about an hour earlier than us)

JL: Well go check

I run over to the bakery section and look to see if anyone stayed late but they didn't.

Me: I'm sorry ma'am but they aren't here right now, they will be when we reopen at 6am.

JL: Just fill out my order for jalapeno bread!

Me: I'm sorry, we can't do that. We're deli.

My coworker overhears the conversation as the lady won't take no for an answer. To try and just get her to leave my coworker agrees to fill out the order (he used to work bakery).

T: When would you like to pick it up?

JL: Tomorrow

T: I'm sorry ma'am but our orders have to have at least 24 hours notice.

JL: I don't care, just write it down and give it to them.

My coworker keeps on trying to tell her that he can't do the order due to short notice but she pretends not to hear him and walks away.

She didn't even get her bread because she never gave us her name, what time she was going to pick it up, a phone number, or anything. Apparently bakery was really frustrated about the situation (my coworker gave them the semi filled out order form anyways) and decided to not make the order.

--u/Scar_of_Talon

 

 

 

 

 

 


Retail Hell Memories: Dorothy clicks her heels and says GTFO!

 

Carolanne 048

From u/MajorTomsHelmet Tales From Retail:

Halloween has always been my favorite holiday...

Several years ago I was working the closing shift at a clothing store that ends in **ico's. We were open until 9pm and I was in the process of closing the door at 9:05 when it was CAUGHT by three 60-something women that said

"We know what we are after."

I foolishly believed them. They came in, filled their arms with clothes and went to the fitting rooms.

( For reference, I was wearing a black dress with red heels)

At 9:15, I went to the fitting rooms to ask them if they were ready to check out, as we had closed at 9 and they said they knew what they were after.

I was met with "We will be done when we are done"

Have you ever felt anger so hard that your scalp is tingling and your vision tunnels and everything goes black? YEAHHH....

" Ladies, you have 10 minutes to decide what you need before the police department is called by ADT. When they respond, you will be charged a $1500 false alarm fee. It is our responsibility to see that we have set the alarm by 9:30 or the silent alarm will trip and they will be here by 9:35."

The fitting rooms cleared in 5 minutes, they bought and left...all by 9:23 with MANY apologies.

My two coworkers came to me after the door was locked and asked why they were never told about that policy.

I just said " It worked, didn't it?"

--u/MajorTomsHelmet