Frozen Yogurt Store Hell: Guess I've been wrong about Reese's Cups this entire time


Carolanne 046

From u/ferriswheelies, Tales From Retail:

I'm working behind the counter of a self-serve frozen yogurt store, minding my business, not even questioning the true contents of a Reese's Cup, when a guy walks in. This man is about to completely fuck up the way I look at Reese's Cups forever.

He gets to the cold bar, where we keep our fruits and chocolates, when he spots the box labeled "Reese's Cups". He kinda pauses for a second, like he's confused, as he sort of prods the container with the tongs. Then he looks at me and straight faced tells me:

"These aren't Reese's Cups".

I laugh, thinking he's joking. I tell them they definitely are.

"No- they're Peanut Butter Cups."

I go completely silent. Legitimately, I'm like dumbstruck confused. He says it's okay, I clearly didn't know, but I'm pretty sure it's not okay because literally what is the fucking difference? How did he know? Why does he think these aren't Reese's Cups? Is this guy some kinda Peanut Butter Cup sage that deconstructed the chemical properties of our 'peanut butter cups' with his mind?

I quietly ring him up and he leaves shortly after. I never see this guy again. Nobody ever bothers me about the difference between a Reese's Cup and a Peanut Butter Cup again. I ask my boss if we have Reese's Cups or 'Peanut Butter Cups' and she has no clue what I'm even talking about. I tell her this story and she's even more confused.

For the record, yes, they were Reese's Cups. I don't think they were Eggs or off brand because I remember unwrapping and cutting them that morning. My boss even confirmed they were Reese's Cups. Like there's obviously a branding difference in Reese's and whatever isn't, but I have no clue what constitutes a noticeable difference.

This legitimately still bothers me sometimes.






Dumbass Customers: Are you open?



From bored2death97, Tales From Retail:

So I work at an ice cream store. Getting to that warm weather time, so getting more customers than the past few months. We are slowly adding staff to keep up, and we are expanding hours as well. So when I came into work today for my shift starting at 1pm, I wasn't surprised to see the street bustling with traffic.

I was, however, surprised to see that our store was broken into overnight. The door was open, a piece of wood was stuck to the lock which was still attached to the door, and the wood molding around the door frame was torn away and leaning against the wall with nails sticking out. The register, minus the cash drawer, was on the floor along with a bunch of other things that were on the counter.

As I was surveying the damage and trying to determine what happened, I had two different people come up to me to ask if we were open. Like sure, just avoid those nails over there, step over the giant mess on the floor, and come right in! Nevermind the fact that our hours stated we were open at 1:30 and it was only 1, but really, could you not see that the store was in no condition to be open right now?







Monstrous Customers: I KNOW



From  justathrowawaycat, Tales From Retail:

So, I work at a small family owned yogurt shop. The owners are family friends, and I've been working for them on and off as needed since they opened 7 years ago. Basically, I know the company in and out.

Anyways, we have loyalty cards we swipe for the customers to get money off future purchases. They're not attached to a name or number, we take no information from the customer, just give them a card with points on it.

Enter "I KNOW." lady, or IKL for short. M will be me.

M: "Alright, do you have a rewards card?"

IKL: "Yeah, but not on me. Look it up with my phone number."

M: "It wouldn't be under a phone number, its just a physical card. We don't take any customer information."

IKL: "Uh, yeah, you do. I use my number every time I come in here."

M: "No ma'am I'm sorry but that's not something we're able to do."

IKL: "Well clearly you must of just stopped doing it because you've always done it."

M: "It's actually never been done. I worked here years ago as well and we never did it back then either."

IKL: "Uh, yes you did. Just because you worked here a couple years back doesn't mean you know everything, because clearly you don't know anything. Because I KNOW you did it. Unlike you, I KNOW. I've been coming here since you were a little girl so believe me, I KNOW."

M: "Well, I've actually worked here on and off since we opened. We really have never done that. We don't take your information when we give you the card."

IKL: "YOU'RE LYING TO ME. I've been coming here since you were a CHILD! TRUST ME! You just don't know what you're talking about! So before you argue with a customer, maybe you should get your facts straight!"

M: "I'm not arguing with you ma'am, I'm just telling you we don't do that and never have."

IKL: "STOP ARGUING! I know what I'm talking about! I KNOW! Trust me, I KNOW! So don't try and argue because you don't know! You don't know anything!"

M: "We really don't do that, but alright. That'll be $x.xx."

IKL: "Oh yeah, sure. Right. Like you would know. Trust me I know what I'm talking about. I KNOW. I know, okay? So just stop. I know. I just KNOW. You've always done that. I KNOW YOU DO."

Like a broken record, she seriously just kept repeating "I KNOW" in various ways. Over and over and over, the whole transaction.

M: "Ok well thank you have a good day."


With that, she stormed out. Okay lady, repeating yourself doesn't make you any less wrong..

-- justathrowawaycat