Customer calls my store, one of us Office Supply chains asking if we carry tape measures. Assured him we did and that I'd be happy to hold it for him til the end of the day.
I'll be "M"anger and "C"ustomer.
M: Welcome to this office supply chain, what can I help you with today?
C: Where do you keep your tape measures?
M: I actually have one up here on hold, did you call earlier about needing one?
C: I did.
Hands customer tape measure and directs him to the check out line. At this point I'm a little lost, because he begins measuring his shirt size up in front of the store.
M: Are you trying to get fitted for a suit, because a tape measure like that isn't mean't for that and we aren't really a store to get this done at.
C: Yes, I'm doing an online tailor for a cheap suit for school.
M: Ok, but again you don't really want to use that kind of tape measure, there is a dry cleaner next door and I'm sure they have a fabric measure and will help you with getting sized.
C: This is fine. Hold end of the tape measure to jaw bone and extends to collar bone What does it say?
M: Six and a half inches. Are you trying to measure your neck size?
C: Yes, what does it looks like?
M: Well... I can assure you that isn't your neck size. I've bought many suits and a 6.5" neck would give you suit well fitted for a cat. For reference I'm a 17.5" neck.
C: I know what I'm doing, the instructions online were clear.
M: Alright, it's your suit. However if you'd like to continue using our tape measure I'd ask that you bought it and finish your measuring within the privacy of your own home. However I strongly encourage you to visit the dry cleaner next door or visit any retailer that works with clothing to make sure you get the right fit.
After this the customer left the tape measure on the front counter and pedaled off on his bike. I really hope he went to a store that could properly measure him for a suit. But, on the other hand I really wish he was as arrogant as he thought he could be and ordered a suit with a 6.5" neck, and 12" shoulders with 8" arms. Working retail will never fail to amaze me at how stubborn someone can be when dealing with an employee with knowledge on what they are trying to accomplish.