Ranting Bitch Throws Tantrum Over Hospital Phone

 

Xmas2009 012From: Stagathor

I'm working the switchboard of a hospital (worst fucking shift ever)

Me: Thank you for calling hospital, how may I direct your call?

Bitchy patient: I'd like to be connected with so and so's office. And don't put me on that damn recording.

Me: (eye roll) One moment please. (transfer)

Next phone call.

Me: Thank you for calling hospital, how may I direct your call?

BP: No one is answering! I need to cancel my appointment for tomorrow. You're all incompetent!

Me: I'm sorry about that, I just work the switchboard. Let me find out what's going on and off she's even in office today.

BP: Fine, but don't put me on that damn recording.

Xmas2009 172Me: Well, I have to put you on hold to call her office. The recording is automatic, I have no control over it.

I put her on hold and called the office. I also get no response and she's not showing up as available on our IM system. Tired of dealing with this bitch, I decided to cancel her appointment, even though I'm not supposed to. I pick up her line and she's holding down a button in frustration.

Me: Ma'am, I couldn't reach anyone either, but I'm going to--

BP: This is bullshit! My appointment is tomorrow!!! And I told you not to put me on that fucking recording! 

Me: (losing my patience and cutting off her rant.) I need you to calm down and let me finish my sentence you rudely interrupted. First, stop cursing at me. Second, I told you I have no control over the recording and I told you I needed to put you on hold to find the office admin. Third, before you interrupted me, I was going to say I was going to cancel it for you, even though I'm not supposed to. Now, what is your name and date of birth?

She changed her tune when I told her I'd do what she wanted. I hate the fucking switchboard.

--Stagathor

 

 


New Year's Custy Hell: Drunks and Crazies

 

Redheadactress2aFrom Readheadactress:

Tonight was almost my breaking point.

First, I had a dude come in drinking a beer. He threw a fit when I told him he couldn't drink in the store. "That's bullshit, you sell beer, blah argh... mumble jumble..."

Our license is to sell it, not consume it on property.

The kicker? He wasn't even old enough to drink.

I had a girl come in cussing up a storm and being obnoxious. Good thing my coworker took care of that crazy bitch. She was abusive toward her boyfriend who looked mortified.

And we had a guy jerk off in the men's room. Semen everywhere. Nope, didn't clean it. No way in mother fucking hell. I closed it off. I don't get paid enough for that shit.

And the best part?

For the third time this week, the morning person came in over 45 minutes late. I get told 'oh well' and hung up on when I called, bitched outbecause I did so. Like I don't have other shit to do... damn people, read your schedules.

 -- Readheadactress

 

 

 

 


RHUer Frustrations Over Nasty Ass Thieves

 

Xmas2009 038From: RHUer

If stores are to treat customers like guests in their own home, then thieves should get a shotgun salute. If someone stole from me, I’d seriously injure them. I wouldn’t treat them like a guest.

I really don’t like living in a dystopia… but I guess it can’t be fixed. I think we’re all doomed.

It all boils down to a serious failure of long-term consequences. You can't stop thieves, you can't accuse them, you can just follow them around, staring, only to be complained about to a manager.

Any store where this happens should have to deal with people constantly coming in, grabbing whatever it is they want, then zipping out the exit while crying aloud, “Nya nya! Can’t touch me! Company policy protects me!” Maybe they'd wise up, but I wouldn't hold my breath.

To make matters worse, some piece of crap tried to break into a shop once and hurt himself. He sued the shop owner because he got hurt and WON…

And they wonder where the work ethic went. America everyone. :-/

--RHUer