I apologize for being so silent as of late, but... I've felt a bit guilty. Y'see, while many of my fellow RHU'ers had to work Christmas, I... had a four-day weekend. Well, at least they made me work New Years Day, and let me tell you, It was about as fun as drilling a hole in my kneecap.
A customer came to my speaker, and placed an order, something to the tune of 19 bucks. He pulls up to my window and says:
"I came through here earlier, and the cap wasn't secure on my sprite, and it spilled. I was so mad I threw my whole order out. Can I get my order free?"
I... I was floored... I've had my share of crustys, but they've been relatively tame. Then I'm hit with THIS? This is the kind of crusty I've only read about in storybooks. I was so surprised, I stuttered "...Lemme get my Manager."
Now, there were 3 Managers working. Thing 1, Thing 2 (they both have the same name), and Ms. Awesome. I got Thing 1, and told her the situation. I was expecting her to tell the custy "What are you, crazy?"
SHE PROMO'D OUT HIS WHOLE ORDER.
THAT was another blow! This is usually a manager who doesn't take shit from anybody, and here she is, just... caving to the customer's fancy for no good reason! We didn't even have any proof that he had ever even BEEN THERE. I talked to Ms. Awesome about it later, and we both agreed that neither of us would have done that.
The next morning, I'm back at work. There's about 10 minutes until my shift starts, and Thing 2 is running Drive-Thru and Front Counter by herself. She asks if I can clock in early to help her.
As soon as I get behind the counter, she shoves the headset at me. Doesn't even give me a chance to clock in or put my stuff away. I rush to take the one order in line, and return to the front.
Thing 2 is nowhere to be found.
Meaning that now, I'm running DT and FC all by myself.
I see Pequeño, the next manager, show up, and I think "Oh, goody, someone to help me!" Then I remembered that she was supposed to have been there 15 minutes ago to do her pre-shift paperwork. Which means she's gonna do it now, meaning I've got about 15 more minutes of working by myself. JOY.
Lastly, a little note to all the fuck-faces who think it's a good idea to dump their milkshakes and sodas in my drive-thru.
Seriously, it attracts bugs, it gets sticky and stinky, and it makes a mess. Would you dump soda in your own driveway? No? THEN DON'T DO IT HERE! ESPECIALLY WHEN THERE'S A HUGE FUCKING WINDOW, AND I CAN OBVIOUSLY SEE YOU!
*phew!* Well, that's enough blathering for today.