From T-Shirt Sponge:
Holyfuckballs, RHUers, I AM PISSED. Had to get it out.
I hope you all had a wonderful, very PC, non-denominational winter holiday :3 Heheh. I did.
But I got some giftcards that needed spending so my brother and I hit the mall today. MAN, DID IT SUCK MY LEFT NUT. Which is impressive, me being female and all.
Let me begin by saying that as fun as it is to complain lightheartedly about retail hell, I do take pride in my job because I believe that hey, if you're gonna work somewhere, might as well not be a fucking douchenozzle about it. On that note, I feel that it's fairly easy to provide good customer service, just a simple acknowledgment to the customers, make a suggestion or two, and most are appreciative.
I think we can mostly agree that this is the easiest part of our job. Because lots of customers are normal people and not McFuckNuggets.
So when I get shit-tastic customer service, it makes me sad.
First I went to Gracie's (anyone who's ever played Animal Crossing will get that reference XD) and since I don't shop there, was looking for an associate to ask some questions.
Ok, no one works here. Picked out some nice expensive ass gloves and went to pay, but the cashier was crabby. But that's ok, everyone has bad days I guess. Then I went to Vicky's Secret.
Brother: There's no secret right? Shouldn't it be like 'Vicky's General Information?'"
No, apparently there is a secret because you can't find a single employee that works there and you're walking around trying to get a fitting and they have 50 different style of bras with these cryptic fucking names like 'INCREDIBLE' and you're walking through the store squishing bras like an idiot trying to figure out what the fuck is the difference and why they're 50 bucks a pop. THAT's the secret. I was LOST, folks. And begging the employees for help.
But SHIT, I must have been invisible today. So I was sad. But I did get some wacky clearance bras apparently designed to make my tits look like an M.C Escher painting.
FINALLY, we went to my ABSOLUTE FAVORITE pretzel store in the food court, you guys know the blue and white one, that my brother asked me to call Preztel Spooge Palace (Me: Why the fuck would I call it that? Him: Because I about spooged my pants when I ate that pretzel) and it was a freaking nightmare.
We stood in line once and the guy said they were out of regular pretzels, had to make more, about a 10 minute wait.
No problem, we sat for 10 minutes, then got back in line. We could see the pretzels in the oven, and we figured by the time we got to the front of the line again (since it was taking forever) they'd be done.
This guy sees us get in line and starts YELLING: "DO YOU SEE ANY PREZTELS IN THE WARMER?!? THEY'RE NOT DONE YET!! LOOK AT THE WARMER, FOLKS!"
I guess he was probably getting a little tired of telling people they were out of pretzels, but whoa. But as we predicted, they were done when we got to the front and I asked for a COMBO.
After we paid and got to the table, I noticed that instead of ringing me up for the combo price, he rang everything up seperately.
*sigh* Ok, long day. No problem. I'll go tell him.
Me: *walks up to counter next to the line of people cuz I'm not waiting in line for a third time.....I know, bad, but FUCK* Hey man, you overcharged me a little. See? *shows receipt price and points to combo price*
He immediately starts LOSING HIS FUCKING SHIT. Like SCREAMING, ladies and gents. About how the price on the board doesn't include TAX.
Me: "Right, I see that, but then my subtotal - before tax - should be the combo price and its not. It's more."
Now, we're talking a difference of about a DOLLAR here. And I wouldn't have even bothered with it except that a) I had spent more than enough that day and don't have change to be throwing around and b) he had already been kind of an asshole.
So yeah, I was kind of being the squeaky wheel a little. But not in a horrible throw-the-cheese-sauce-at-you kind of way. Just asked if I could have my change back.
Didn't really expect the verbal assault >.>
I eventually gave up. I felt bad because this guy was ignoring his line of customers and was going to continue to ignore them in order to be right.
So I just left it. I wish I could just boycott the place like my dad does our local ice cream shop for their shitty service, but alas, my will is not that strong. I love their pretzels too much. I am weak.
* * *
SOME FUCKING FUCKWAFFLE HIT MY FUCKING PERFECT, BEAUTIFUL, NEW CAR IN THE OLD SLAVERY PARKING LOT!!!
I usually park in the back to avoid this because I love my car and it is beautiful and I am paying a loott of money for it, but I parked near the front today, and when I left work there was a dent in it the size of my fist!!!!
The insurance company may or may not fix it, because it might be too small to take a claim out for.
The best part? It had to be one of our customers and we were so slow today that I talked to pretty much everyone.
So the chances are high that it was someone I helped in the store today.
Fuck me sideways. >.>