Retail Hell Memories: My last quitting time in retail

 

Jason-047ab

From Lee:

I was still an undergrad at college the last time I worked retail (ie,many years ago).  When I was working that job, eventually I met someone who offered me an undergrad research position at the university where I was a student.  As you might expect, I enthusiastically accepted that position as it was much more in line with my long-term aspirations than was working retail.

Eventually my last retail shift came along.  It was a 2-close shift, much like many that I had worked before.  My favorite manager was closing that night as well.  We had quite a bit of closing duties to do
after we chased out the last custies at 9pm that night.

However I found a moment after 9 to run into our shipping & receiving area, where amongst other things our shrink wrapping materials were kept.  Nobody was working that department after 7pm that night.  I quickly took off my work shirt (I had a regular, non-descript shirt on underneath), folded it nicely, and shrink-wrapped it.  Then I snuck the wrapped shirt to my manager's desk when nobody was watching, and went back to my closing duties (at the store where I worked it was not
unusual for employees to take off their work shirts for "street clothes" after 9 so they could more comfortably handle closing duties which often included moving pallets full of computers around).

Our manager then called us over to his desk before closing up that night.  He had a few standard words for us (including sales numbers for the day), and then he noticed the wrapped shirt on his desk.  He asked who did that, and then saw me fighting to hold back a smile.  He unwrapped the shirt, threw it back to me, and told me I could keep it. 

--Lee

 

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Retail Balls Awards: Leaving a Toxic Retail Hell Environment

 

Retailballscarol

Wolfycat received a Retail Balls Award February 2011, for choosing her sanity, health and well being over an unbearable working environment at a Ross:

Hello, my RHU pretties!

It has finally happened. After all the shit, hell, and abuse that I've gone through working at Smosh, I'm finally free.

Fabio was no longer coming to work at my store as often, which left Barbs with the reins. I swear she's freaking useless. I get put on fitting rooms as the sole attendant, and every time she tries to page me to go cashier. Then she gets pissed off when I page her telling her that I'm doing fitting rooms. Sorry, queen bee, but what do you expect me to do? If I'm not there, custys are free to frolic and be NATs and have sex all in the stalls or something. And I'm actually serious about that last one. This one couple kept trying to sneak past me to do a rendezvous in the men's fitting rooms. Yeah, the smell of restrooms and industrial cleaning supplies totally get me feeling randy.

The last straw came when one day, I was put on as backup cashier. About halfway through my shift, I notice her standing at the end of my row behind me. I asked her what was up, but she said to just ignore her. Hard thing to do when you're working and you feel a glare stinging you in the back of the head. After the wave of customers finished, I cleaned my area and went to go size the juniors section. Barbs stopped me on the way.

Barbs: You've been turning away returns all day.

OCTOCAROL 327

Me: Yeah...I'm not on the returns desk. I'm just backup.

Barbs: But that doesn't give a reason why you haven't been taking returns.

Me:...The sign above those registers say Purchases Only. The returns function is disabled in those computers. That's why I haven't been doing returns.

Barbs: *huff* You think you know everything.

Me: Uh, no. That's just general knowledge. *walks away*

Then, later on, we were completely swamped up front like a mother. All registers except one were being manned. Even the girls who didn't speak English were trying to struggle on registers. Even with all the effort, all the lines were probably ten feet long. During all this, Barbs is just sitting on her ass in the back office, yelling at us on the intercom. Not the phone. The intercom. Where every single custy can hear. This eggs on some rude custys to start shouting insults at the cashiers.

By this time, every cashier on register is conspiring revenge. My supervisor grabs the phone and asks Barbs to come help on the last register. She declines.

Smoshmess

Then a crusty decides that I'm trying to rip her off. She had come to the front with a dress that had no price tag. It was a size 22, typically a "women's world" item, so I grab the price book and scan it in for a women's world dress. It was like $19.99 or $29.99. She starts bitching that it's an outrageous price (Really? It was in awesome condition and something you would find at the mall for more than $50). But as it was a Tuesday, I could offer her a Crusty Tuesday 10% off discount to stop her whining. That wasn't good enough. She wanted a manager. I page Barbs up and NO ANSWER. I start paging like a maniac. Old lady snaps.

"This service is horrible! I waited in line for an hour! Blah,blah,blah, where-the-hell-is-your-manager-you-probably-didn't-call-because-you-know-you're-in-trouble, blah, blah, blah!!"

My supervisor is up to her elbows in a huge transaction nearing $1000, so she couldn't help. The lines are starting to dwindle due to people getting fed up on waiting, so naturally, it's like they punt their items across the length of the store before bailing. Then a rude-ass custy comes up behind me and jabs me in the shoulder. I throw her hand off of me and demand her to step away. She backs off of me, but yells that she's never shopping here again because we all suck. I yell good riddance to her.
OCTOCAROL 303

Old lady says to me "You shouldn't speak to her like that! Blah, blah, blah, oldladytalk."

Then I hear "What the hell have you done?" behind me. Barbs suddenly decides to show her face. I snap.

Me: What the hell have I done? Where the hell were you when I paged you a couple hundred times?

Barbs: *lame excuse* blahblahblah, but why hasn't your line been moving?

Me: Because this lady *gestures to crusty* wanted your assistance, but you were not responding at all! She's been waiting--we've ALL been waiting for about 20 minutes for your ass to show up!

Supervisor: And why the hell did you even refuse to help us on register when you KNOW we're completely swamped?

Barbs: I didn't REFUSE, I just needed to do other stuff.

Supervisor: That's complete BS, Barbs!

That's when most of the lines started getting shorter as more people left. Even the crusty. Supervisor and Barbs are still verbally sparring, when the next custy in my line comes up glaring at me in a way that I feel like he's possessed by a demon or something. He has a pack of glassware that he picks up from his cart and slams it on the counter. Shattering ensues and he starts cussing me out like a psycho.

That's when I said fuck it. No more dealing with an incompetent manager not worth shit, no more insulting custies, no more displeased whiny crusties, and no more freaky demonic possesions that need Jesus. I QUIT!

--Wolfycat

 

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Retail Hell Memories: Quitting Retail Hell - The Resignation Letter

 

This story was originally posted on August 05, 2011

 

Skullies kickassFrom Photoslave

Just thought I would drop in and let everyone know that I quit working for JC Killme Portraits! We got a new manager a couple of months ago. She is honestly the most incompetent and meanest bitch I have ever had the misfortune to work under. Storytime!

A few weeks ago, I went in to work sick. I wasn't terribly sick mind you, just an ear infection. Unfortunately for me, the unbearable heat that we are forced to endure out here in Oklahoma made my symptoms worsen. An hour into my shift, I got really hot, dizzy, and nauseous. Knowing it wouldn't get better anytime soon, I called my manager to let her know that I would need someone to come and relieve me. I followed company policy and called absolutely everyone on our area call list. I couldn't reach anyone, so I called my manager back and let her know. She said it was okay and that she would come in.

So she gets there and starts bitching at me! Apparently, following policy when ill will get you written up! She then rants about how I'm not doing enough to hassle people into coming into our studio (I made calls from our list AND walked around approaching shoppers with all of our current coupons AND took coupons home for my dad to take to his factory to hand out.) She went on and on for about 10 minutes. Wouldn't have been so bad if she'd bothered to take me someplace private to do this. Instead, she does it in front of about 10 people who are standing at the customer service desk by the studio. I naturally complained to HR, but they didn't do shit.

Story 2:

Regan hmphLast Thursday, I was called in to work a few hours in the morning because we were really busy. Everything is fine until my coworker, (we'll call her Angel cuz she was nice most of the time) came into the camera room to tell me she had to leave. Her daughter had apparently fallen and busted her head open, and she was needed at the ER. No problem. The appointments were 40 minutes apart. We would only run behind by about half an hour. All the custys that came in were very understanding and didn't make a big deal.

I finally clock out at 2:30, half an hour past lunch closing time. I happily went down to meet my mom who had brought me niece and dog in for pictures at 3. I took the dog to a petstore while my mom went shopping for a little bit. I decided to call my manager to see who would be in at three. She told me that I would be working the rest of the day (WTF bitch! I can't take my nieces pics, it's against policy) and that my not being able to take a lunch break later was a personal problem.

So it was that I went back up and told my mom. She was rightly pissed just like me. I broke policy and took my nieces pictures like a good slave. Not long into the session, I started to get shaky. I'm a diabetic and needed to eat. So I decided that it would be a good idea to leave before I passed out. I followed policy and notified Bitch and the district manager that I needed to leave and couldn't wait for a replacement.

A few days pass with no calls from management or HR, so I call to see if I'm fired or if I needed to hand in a letter of resignation, because I decided the studio was a shitty place to work.

Bitch texted me and said I was welcome to hand in that letter whenever I liked. So that's exactly what I'm going to do when I go to pick up my nieces pictures. Here's the letter. Let me know what y'all think!

--Photoslave

 

PS: I'm keeping the nickname since I'm still a photographer. I'm starting my own photography business when I move in a couple months.

Freddy Fuck you5 August 2011

Management

JC Killme Portraits

Promenade Mall

Tulsa, OK

To whom it may concern,

It is with deep sadness that I must tender my resignation from jcpportraits. Until a few weeks ago, I considered this to be the best job I have ever had. Unfortunately, the recent changes in the studio have caused me to rethink this.

I feel that I am no longer seen as a valuable member of the team, but merely as a pawn to be used for the financial gain of the company. Over the past several weeks, I have been severely mistreated. I am sorry to see the studio decline to such a state that it is not a friendly place to work at.

I am resigning, not for the company’s sake, but for my own emotional well being. Effectively immediately, I voluntarily resign from my position of Studio Associate.

I do wish to offer my sincere thanks to the company for the wonderful learning opportunities. I will be sure to treat this knowledge well and apply it to my life and career.

Sincerely,

--Photoslave

 

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Horrible Candy Shop Gets Comeuppance

 

Fudgeshop

Krasimer here again!

So I was looking up the address of the fudge and candy shop I worked at for the sake of job applications and my resume. I found something that made my heart do a gleeful little flutter. (The black square is over the owner's face. And the street names.)
 
I also have another story about the place. 
 
A couple of months ago, I almost lost my insurance. I am broke as hell, college student, you know the lifestyle, blah blah blah...
 
Anyway. I am on state insurance. A couple of months ago, I got an email telling me I made too much money to stay on that insurance plan. I have not had a job for a good long while, focusing on school, so that confused me. A lot. I had to provide a letter, bank statements, and a whole bunch of other stuff to keep my insurance. 
 
I found out why.
 
It turns out that the owner's of the fudge and candy shop I worked at were doing an insurance and tax fraud thing -- They had filed my tax forms in the tax season after I worked for them. This caused me to be reported as an employee and I nearly lost both my insurance and my FAFSA. So that little "Permanently Closed" marker on Google, as well as the shop being shuttered and dark when I go by in person?
 
God, does that feel so fucking good.
 
(These are also the people who demanded I leave my phone in the back room and had no landline or shop phone for emergencies. They can go straight to hell, for all I care.)

--Krasimer