Species: line jumper
Line Jumpers are the bane of any peaceful, stress free day. Even if Custys and Crustys should be absent, a Line Jumper will come out of the woodwork to make a nuisance of itself. Of interest is that this particular creature is very versatile on whether they are a Custy or a Crusty. It is difficult to classify their Genus without direct interaction, so we at RHU University wish to caution Custologists who many encounter this little beastie; consider taking the Crustology course just in case!
While most Customers, Custys and even most Crustys learned the proper way to stand in line every time they shopped with mommy or daddy, and re-learned this lesson in Preschool, Elementary, Junior and even High School in some cases...this lesson has somehow evaded the Line Jumper.
Instead, they will sprint forward and position themselves ahead of a line of any length to establish their position of "next." Line jumpers can sometimes be stealthy. Custys have been known to remain silent, expecting the Retail Slave to single out the Line Jumper on their own. Should the Slave fail, irate Custys will complain at the Slave, rather than defend their own standing in line. In order to avoid this unwelcome behavior, you are advised to remain aware of your surroundings, no matter how far into Retail Droidism you may have sunk into, so that you can catch the stealthy ones early.
Some are more brazen and will even come directly to the register and bodily shove your current Customer, Custy or even a fellow Crusty out of the way. If you tell them that they need to go to the back of the line, there will be two responses...
The first response is to show an expression of herp-a-derp-surprise and proclaim, "Oh, I didn't see them!" Then they will meander to the back of the line, trying to pull off an Oscar worthy acting career of innocent misunderstanding. "Oh my, oh wowie wow, there's NO possible way I should have missed a line of ten people that I stepped in front of. Gosh and golly gee how did that happen? Oh me, oh my, how silly of me."
The urge may be strong to fake a sneeze while declaring, "Bullshit!" However, try to maintain your professional Custologist exterior and bite your tongue. The best response to this is no response, since this acting career is for sympathy and attention. The antidote for this type of Line Jumper is to give them no reaction at all.
The second response a Line Jumper may select is to become an angry, belligerent crusty who will go to great lengths to tell you how much more important they are than you. They will tell you how your job/career/life is over, and they will kick your dog/kill your god/give your mother cancer, and/or sue you for legal standings unknown. This antagonistic side often requires the presence of a Security Officer or even police intervention.
Do NOT attempt to handle this rabid little monster without a trained professional, a catch pole, and thick leather gloves to protect your hands!
Homework: Share with the class some of your most memorable Line Jumper stories!