Shoe Store Hell: "Can you come handle a lizard situation at the cash wrap?"



From  JSqueaks, Tales From Retail:

I work in a fairly large shoe store and we had just had a truck deliver product. As usual we have 3-5 boxes of smaller "cash wrap" items behind the register to fill as the day goes on, while/if it's slow.

I had been in clearance that day, which was uncommon for me as I am usually a cashier. I hear my coworker frantic over the headset,

Her: "JSQUEAKS! can you come here please??"

"Yeah sure whatsup?"

"Can you come handle this lizard situation?"

She sounds absolutely terrified so I rush up there to find her and the other cashier backs agains the wall with eyes the size of saucers.

"There! It jumped out of the box! I think I may have hurt it!"

She points to a shoe box lid on the counter.

I slowly lift the lid, preparing to grab whatever is underneath like Steve Irwin, and I see a TINY gecko. This had probably just hatched and had gotten stuck in the box somehow. He was unharmed but in shock and not moving at all. I scooped him up on my finger and placed him outside on a tree so he could warm up.

My manager thought it was hysterical, and I was told to check the boxes for more stowaways.

They called me up the next day to deal with an equally confused wolf spider that had gotten into the returns cabinet.

-- JSqueaks






Retail Hell Memories: Sure, I can check the back, right this way



From ba12348, Tales From Retail:

I've been seeing a lot of "back room" stories on here recently, so I thought I'd tell one of my own. I worked at a large hardware store, and most of you know that these stores keep their overstock... over the stock. We labeled everything that went up there, and my department kept things pretty well organized so looking for a box could be accomplished in 20 seconds or so. Now what many of you who do not work for this particular store may not realize is how the receiving system works: when a truck arrives it gets checked in, at that point everything supposedly on the truck gets added to the stores inventory. Our freight crews tried, they really did, but in peak season we could get 5 trucks a day, full sized 53 foot semis, and a dozen guys working 4 hours a night just can't win. The result is an interaction that occurred on a weekly basis.

Customer: Do you have X pointing to empty spot on shelf

Me after checking the overstock: It doesn't appear so, but we-

C: Your website says you have 12, can you check in the back?

Me: Certainly, follow me.

At this point the customer is greeted by the sight of receiving, and approximately 150 pallets, stacked 10 feet tall, with everything from drywall mud to copper wire, weed killer to carpet samples.

Me: This could take a few hours, do you mind waiting?

C: That's... okay, thanks though.

Yeah. That's what I thought.