Back in late September, a customer came into the store, wanting to know if we could fix his bracelet. He had tried sizing it down himself and had lost a few key pieces, but we told him we’d see what we could do and he left.
After trying my hand at it, my manager and I decided it couldn’t be done, and because that particular bracelet was no longer in stock, the customer agreed to come back and choose another one.
Well, fast forward one month, then two, then four, and six, and finally seven months and here we are - late April, this past Thursday. We’ve texted this guy, we’ve left him multiple voicemails, all to no avail. Finally, I decide I’m going to call him again and if another month goes by, I’m getting rid of the bracelet.
So I call him and it goes to voicemail. I leave a message, and after hanging up, my co-worker responds, “Wow, you sounded really stern.”
“That’s my teacher voice,” I replied. “Gotta perfect it since I’ll be teaching in the fall.”
Guess who finally showed up yesterday to take care of his order.